Privacy Policy

Last Updated: 14/02/24

Introduction

RESIN ROCK LLC ("we" or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information when you use our website, products, and services.

Information We Collect

We may collect personal information directly from you when you interact with our website, products, or services. The types of personal information we may collect include:

  • Contact information such as your name, email address, phone number, and mailing address.
  • Payment information such as credit card details.
  • Information you provide when you communicate with us, such as customer support inquiries or feedback.
  • Information about your usage of our website, products, and services, including IP address, browser type, and device information.

How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To provide and improve our products and services.
  • To process transactions and fulfill orders.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To send you marketing and promotional communications, where permitted by law.
  • To detect, prevent, and address technical issues or fraudulent activities.

Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • With service providers who help us operate our business, such as payment processors, shipping carriers, and IT service providers.
  • With third parties as required by law or legal process.
  • With your consent or at your direction.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website, products, or services. You can also opt out of receiving marketing communications from us by following the instructions provided in such communications.

Children’s Privacy

Our website, products, and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us so that we can delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. We will notify you of any material changes to this Privacy Policy by email or by prominently posting a notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@resinrockllc.com